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B2B Webshop Update & New RMA Portal

The faytech B2B Webshop

faytech's European B2B Webshop has been active since October of 2018 and manages to generate, and process more and more orders every month! The B2B Webshop is a great tool for us and our customers, it is a platform with all information required for a quick and easy purchase process. Some great advantages can be found in our earlier news update, but are also summed up below:

 •   Customer friendly purchasing system with online "shopping cart"
 •   Sales price, warehouse stock and up-to-date specification information
 •   Easy filtering of products with attributes and categories
 •   Linkage of accessories and spare parts to the appropriate touch devices
 •   Complete document overview in your personal account (invoices, orders, etc.)
 •   Possibility to save multiple delivery addresses within your account


The New RMA Portal

During these first few months we managed to receive a great deal of feedback from you, our customers, which allows us to constantly improve the webshop and create an even better user experience. The most important update is the added RMA portal to our B2B Webshop.

With this new RMA portal it is possible to see all your previous orders in chronological order. From this list you can then turn any of the individual products of your order into an RMA case by clicking the products within your order. After that, several options can be selected as a return reason.

Please try out our B2B Webshop for yourself! This tool is the right and efficient way to process orders, allowing both parties to save time and co-operate even better. This allows us to support each other more and focus on growing the business together! 

First-time users that place an order will get a 5% discount via the B2B Webshop!


Other Minor Updates

 •   Increased the number of attributes linked to the devices.
 •   More accurate warehouse stock (inc. goods planned for shipment)
 •   Minor bug fixes

Press Contact

Marco Cabras
Newskontor – Agentur für Kommunikation
press@faytech.com
Tel: +49 (0)172 2142968

Please note that this contact information is listed for Corporate media inquiries only.

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