All the best wishes and Christmas greetings from faytech!

2020 has been a year to remember for faytech, with further growth, new product releases, technical improvements and a great deal of development and innovation for what is to come in 2021. However, as most companies, this year was also a challenging year, which required unexpected adaptations and a test of our flexibility as a global company.

Nonetheless, we still managed to improve our delivery times, production capabilities and logistical efficiency. On top of that, we managed to keep the supply chains stable even during the challenges imposed by the global pandemic.

As always, we wish to thank each and every one of you, our customers and partners, for the trust, support and partnership. Without you, we would never have been able to be where we are today, and for that we are truly grateful. We really hope that your organization managed to get through this challenging year without too many issues and even remained prosperous against all odds. We are looking forward to growing our partnership together in 2021. All of us at faytech wish you a Merry Christmas and a Happy New Year!


Recap of 2020

2020 was a year of great progress and numerous achievements for faytech, below is a short list of what we achieved this year.

1. General Updates

•  faytech products added into the portfolio of Dell Technologies – More info
•  faytech’s medical certified Touch PC produced to fight COVID-19 – More info
•  The EASY Shopper is setting trends worldwide – More info
•  The complete Open Frame Touch Monitor comparison series release – More info
•  CLEAR-BOND produces its 200th ton Optical Bonding glue – More info

2. New Products and Improvements

•  Official introduction of the faytech flat Touch Monitor – More info
•  The 27″ Devices added into the standard portfolio – More info
•   Kastus® Coating proven effective against human coronavirus – More info
•  Update on faytech’s standard product features – More info
•  Introduction of faytech’s 10.1″ Thermal Temperature Testing PC – More info
•  Introduction of faytech’s 21.5″ Digital Signage Sanitization Station – More info
•  Introduced faytech’s i5-7300U Industrial PC – More info
•  faytech’s quality management is IATF 16949 conform – More info
•  Introduction of faytech’s kiosk software app – More info

There are still many milestones left unmentioned in this short summary, so do not hesitate to check out our news section on the website. For those interested into a first glimpse of what to expect in 2021, check out our C-Touch & Display booth tour video!


Christmas Holiday & Chinese New Year Notice

Due to the Christmas holidays, the German and US offices will be closed from December 24th until January 3rd. On January 4th we will be back, and ready to provide you with great products and service in 2021. Due to inventory count and inspection of the warehouse, shipments from Germany will start on the 6th of January. The sales in Germany will still be reachable for any urgent requests by telephone.

In regards to large orders and production requests, the factories in Shenzhen and Suining will be closed next year from February 7th until the 21st, to celebrate Chinese New Year, so make sure to place any large orders in time to avoid transportation and production delays.

We apologize for any inconveniences causes this way. Should you require any assistance, do not hesitate to contact any of the other faytech offices during the holidays.

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